Shipping
1. Do you ship worldwide?
We ship to the United States, Canada and the United Kingdom.
2. How long are the shipping times?
Please allow 6 - 12 days for delivery.
3. My order has not arrived yet.
In case your order is taking too long due logistical problems, we encourage you to send us an email so we can provide you further information about your order.
For more questions about refunds, please check our Refund Policy on the bottom of the home page.
4. How secure is my payment?
We use all standard payment options available today. You are protected against fraud and your information cannot be stored in our servers.
5. How do I change or cancel my order?
We encourage you to check every detail before ordering. Send us an email before the first 24 hours after placing your order and we can make a change, otherwise we are unable to change the order.
6. Why has my order arrived but in two different packages/days?
Our warehouses are located so we can reach more people, so some products may arrive before others.
7. My order arrived but it is damaged
In this case, we will refund your money or send you another one totally free.